floorsaver Feefo Platinum Trusted Service Award 2021

15th February 2021, floorsaver has won the Feefo Platinum Trusted Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.

Created by Feefo, Trusted Service is awarded only to businesses that use Feefo to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this accreditation remains unique, as it is based purely on  interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.

Feefo gives Platinum Trusted Service awards to businesses that have achieved the Feefo Gold standard for three consecutive years or more. The Feefo Gold Trusted Service award recognises organisations that have collected at least 50 Feefo reviews between 1st January and 31st December 2020 and have achieved a service rating of at least 4.5.

Mike Cross, floorsaver’s Sales & Operations Manager said: “We’re chuffed to win the Platinum award this year. We’re a relatively new business still, so to get the Gold standard every year since we launched is absolutely fantastic.  This year, we had over 600 reviews with average 4.7 rating. So, a massive thanks to all our customers who took the time to leave a review. The beauty of Feefo is that it’s based on our customers real feedback –  and we really do read each one. Let’s face it, we wouldn’t have won this award without our customers and their comments.”

Congratulating floorsaver on winning this year’s award, Steph Heasman, Director of Customer Success at Feefo, commented: “The Trusted Service award has always been about recognising companies that are outstanding in customer experience and generate great feedback from happy customers.”


About Feefo: Feefo is a reviews and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights. Working with over 3,500 clients, Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction, to increase consumer confidence and enable businesses to make smarter business decisions. Please visit: www.feefo.com

About floorsaver: floorsaver sells great quality paints, repair and general maintenance products for commercial and industrial floors and for skilled decorators and DIYers to use at home. Great products at great prices, floorsaver will help you get the job done for less. Please visit: www.floorsaver.co.uk